Frequently Asked Questions - PrepHaven

Common questions

Find your answer below

What methods of payment do you accept?

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answer 1

When will my credit card be charged for my order

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Your credit card will be charged when your order is placed. In the rare event that we have backordered items that did not ship with the original order, those items will be shipped as soon as they are available. Shipments of backordered items incur no additional shipping charges.

What kind of guarantee/warranty do you offer on your products?

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answer 3

My products arrived damaged, what should I do?

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answer 4

Once I open my product, what is the shelf life?

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answer 5

How should my products be stored?

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answer 6

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